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Why I love YouTube HotSpots but don’t know why
Dec 31st, 2008 by Rob Walker
YouTube HotSpots

YouTube HotSpots

A while ago YouTube added a report to “Director” level accounts that shows how “hot” a video is at any given moment in the video.  The idea is that you can tell when viewers are bored with your content and use this information to improve future videos.  When the green bit is above the red line then viewers are engaged.  When the green bit goes below the red line then viewers are bailing out.

From the graph above you can see that this video starts strong then fades out.  (This is a video I made with my son and not one of the ones I did professionally).  We can study this and see what content the viewers where interested in and where the content starts to lose the viewers.  Over time we can learn the “hot” buttons that keep the viewer engaged.

I do a lot of online video and find this report an interesting insight into how our content is received.  What I don’t know is how to apply the information.  I have another video shot coming up in Jan and before we shot I’ll take the script writers through these reports.  I’ll post a follow up to determine if there are learnings here that can be successfully applied to improve video engagement.

How do I track my brand within the Blogosphere
Dec 31st, 2008 by Rob Walker

We all know there is a lot of discussion around brands getting involved with online social marketing.  The opportunity that has been leveraged the most to date is “blogs”.  In an earlier post I discussed the specific oportunuties that blogs offer marketers (link). Now let’s talk a bit about how to get started with blog marketing.

The first thing you need to do is figure out your brands current level of buzz in the blogosphere.  There are some paid services out there that can help you — I prefer digging into the free services first.  The free services I

BlogScope.net Sxample

BlogScope.net Sxample

use are:

www.blogscope.net -Just type in your brand name and see the blog posts the mention your brand as well as a graph that measures your mentions over time.

www.blogpulse.com -Same as Blogscope with some additional features.

With these two free services you can get a feel for how the blogosphere is talking about your brand, where they are talking, and what the conversation is.

A good practice is to dump the blog post results into excel then apply a “tone” rating to the posts.  This way you can rank the tone of the posts on a scale like “positive for the brand” to “negative to the brand”.  Once you start taking part of the online conversation you can trend over time how your influence improves the tone of the conversation.

As I’ve stated in previous posts, Blog marketing is not easy.  If you really want to get some bang for you buck you need to develop solid goals and a plan to achieve those goals.  It takes time, resources, and analysis.  But your first step is to figure out what the current conversation about your brand is.

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